Supported versions: Any version on Zendesk.com
Supported Synchronization Options: Contacts, Cases
In this release we implemented the connector with zendesk using our integration framework. We support the following Push (sending data to zendesk) and Pull (getting data from zendesk) methods.
For more details, please check Zendesk Connector
Payment Gateway Integration Framework
The interworks.cloud Payment Gateway integration framework is for developers that wish to integrate our platform with a payment gateway.
For more information, please check Payment Gateway Integration Framework (old v1 - not public)
Stripe Payment Gateway
From this release, intetworks.cloud platform supports credit card payments using the Stripe Payment Gateway.
- Once Stripe has been configured in your BSS, a new step will be displayed during checkout where the customer will be redirected to an inline page hosted by Stripe for entering his credit card details.
- All invoices will be charged automatically using the token we have collected from Stripe for the credit card the customer entered.
For more details, please check Stripe Payment Gateway
|EXL-3309||The password policy is not applied when the user registers in Storefront|
|EXL-3698||Notification without any conditions are not working|
|EXL-3698||The notification conditions are not working if the fields values are not in organization default language|
|EXL-4276||For existing Azure subscriptions imported in Cloud BSS, sometimes the system invoices not only the current billing cycle but the previous one too.|
|EXL-1444||Promotion available only via a specific price list - Promotion discount is not applied to resellers sub customers|
|EXL-3930||Re-activation of a suspended Office 365 subscription does not re-activate the related add-ons.|
Update tenant process - The activation of a new billing cycle for a product crashes the update process because the system tried to create a new copy of the product in tenant BSS instead of activating the new billing cycle in the existing product.
|EXL-4327||Update tenant process - The update tenant process does not update correctly the available billing cycles of the products if the price list includes two or more products with the same name (i.e. from two different Microsoft partner center accounts)|
|EXL-4333||Update tenant process - The cost value that has been defined in a property of a product type is not copied in tenant reseller BSS|
|EXL-4378||Update tenant process - Any changes in the grouping of the variations of a product type are not propagated to tenant reseller BSS during the update process|
|EXL-4387||update tenant process - the process crashes if in the tenant BSS a second Microsoft instance has been created.|
|EXL-3575||Update Microsoft product prices process - The prices for the non default billing cycle for the secondary currency of a product are set to 0.|
|EXL-4477||Unable to pay with a new credit card if you are using Paymill or Xendit|
|EXL-3547||The Get /api/Invoices API method is missing the discount lines that a debit invoice has|
|EXL-4029||The cancellation requests are not automatically executed because of the daylight offset issue|
|EXL-4041||The account search and the loading of the accounts list crashes if in the results set there is an account with the special character 0x000B VT Vertical Tab|
|EXL-4137||A BSS user cannot assign a product to a product group because the product is not available in the currency the BSS user has defined in his profile|
|EXL-4138||Provisioning of Azure subscription fails because the access role was not granted successfully. The access role cannot be granted successfully because Microsoft API takes some times more than 3 minutes to provision the Azure subscription|
|EXL-910||Payment problem using an existing credit card in marketplace|
|EXL-4328||Invoice payment error using an existing Authorize .net card when Avalara is also activated.|
|EXL-4349||When you display the products that are related with a price list via a price group, do not load the product groups of the products|
|EXL-4284||Double pending invoices are created for Azure Subscriptions|
|EXL-3618||For the unpaid invoices the "date paid" field has value 01/01/0001|
|EXL-4075||Storefront may crash when for an anonymous user because of faulty management of anonymous user session management|
|EXL-4321||Creation of a price list crashes at Internet Explorer because ECMAScript 6 is not supported|
Daylight saving time issue. This issue had medium effect to the following functionality:
|EXL-4386||The save button of the Authorize .net card form is outside the limits of the pop-up when you select to pay an unpaid invoice in Storefront|
|EXL-4330||For german speaking customer, the totals of the Azure calculator are displayed multiplied by 100|
|EXL-1504||HE 2016 service manager - users of other organizations may be added in permissions of a user mailbox|