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In interworks.cloud platform, the Product Catalog has been designed specifically for subscription-based businesses (prepaid or consumption model) but we fully support license based or one-off products too.

Product Pricing Settings

Some basic billing settings for subscription based products lay on the 'Products' module. Those can be found at the 'Pricing' section:

Define Catalogue Categories

This page explains how the product manager can create the catalogue categories.

Working with Price Groups

This page explains how a price group is created in order to assign products to it and then relate a price group to a price list.  By this way you can easily manage price lists and discounts. 

Enable Product Trials

An important feature of the product management facilities of interworks.cloud platform is the enablement of trial subscriptions for your end-customers. A trial subscription is a subscription that carries no charge for the customer, and provides full access to a product or service for a limited amount of time.

Enabling Pricing Protection for a Product

By enabling pricing protection for a product, you can establish a period in months where the customer will pay the same price for the service he has purchased without be affected by the pricing changes you may do for your service. Pricing protection can be applied only to recurring products and when an existing subscription is renewed at the end of the pricing protection period (for example, at the end of the initial 12 months), your customer will pay the prevailing price for the following 12 months.

Enabling Free Period for a Product

By enabling the free period for a product, the system will not charge the period between the start date of the subscription and the first billing date. The free period option can be applied only to recurring products.

Setting the Free Period for a Product

By enabling the free period for a product, the system will not charge the period between the start date of the subscription and the first billing date. For enabling this option, you must do the following:

Overage Billing of Product Resources

A metered resource is considered overaged when the usage of this resource has exceeded the quota the product manager defined for this resource in service definition

Setting Product Billing Day

By default, the recurring products are billed on customer's billing day. For changing this, you should set for a product a specific billing day that overrides any billing options the customer might have.

Mutually Exclusive Products

This page explains how to define mutually exclusive products. If two products are mutually exclusive, it means that they cannot co-exist under the same customer. for enforcing this rule, our system will not allow a customer to purchase a product if he has already an active subscription for one of the products that are incompatible with this product.

Bulk Import & Update of Products

Product Catalogue Importer Tool

The bulk import and update of your product catalogue can be achieved using our Products Importer tool that is available in product module. Using our importer, you can upload an excel file with your products and the products will be imported / updated by mapping excel columns with product properties.

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